Android Setup for Duo Mobile

This guide describes how to connect Duo Mobile on an Android device with the Cisco Duo platform to complete multi-factor authentication (MFA) setup.

Huawei devices without Google Play services are currently not supported.

Do not stop the setup process after you have started it. Otherwise, you may lock yourself out of your user account.

Requirements

Active university account
Access to your email inbox
Android device with installable Duo Mobile app

Invitation by Email

To set up MFA, you will receive a legitimate email from Cisco Duo with this sender address:

no-reply@duosecurity.com

Please always verify the sender address. If you are unsure, contact Campus IT: campusit-service(at)hs-pforzheim(dot)de

Step-by-Step Guide

Open invitation

Open the email from Cisco Duo and tap the first link. Invitation by email

Start setup

Tap “Get started”.

Select Duo Mobile

Select “Duo Mobile” as the authentication method. Select Duo Mobile

Enter phone number

Select your country code, enter your phone number, and tap “Continue”. Enter phone number

Confirm phone number

Confirm your entry with “Yes, that’s correct.”. Confirm phone number

Continue

Tap “Continue”.

Open Duo Mobile

Tap “Open Duo Mobile”.

Set up account

Assign an account name and tap “Done”. Set up account

Skip additional devices

Tap “Skip” if you do not want to add additional devices. Skip

Confirm

Tap “OK”.

Done

Setup is complete. Setup complete

Support

If you have questions or problems, contact Campus IT:

Campus IT Service Desk
campusit-service(at)hs-pforzheim(dot)de

Last updated on 27. February 2026

iOS Setup for Duo Mobile MFA with Cisco Duo